Internal Q&A
Internal Q&A with AI Employees trained on company knowledge
AGTO turns FAQs, manuals, and past answers into approved AI skills for internal Q&A. Teams can reduce repeated questions while keeping people in the review loop.
Start from FAQs and work documents
You do not need to connect every document at once. Begin with the FAQs, manuals, policies, and past answers that match one team's repeated questions.
Do not publish raw AI answers
AGTO lets staff review, edit, approve, or reject answer candidates. Only approved knowledge becomes a reusable skill for future work.
Use question logs as improvement signals
Unanswered questions, repeated requests, and outdated documents become visible so teams can update FAQs and procedures continuously.
Process
How to roll out internal Q&A
Scope
Pick one work area
Start with HR, IT, sales support, admin, or another team with repeated questions.
Review
Review answer candidates
Staff check AI candidates and record approvals, edits, and rejects.
Reuse
Reuse approved answers
Approved skills support future Q&A and connected routines.
FAQ
Internal Q&A FAQ
Can we start with few FAQs?
Yes. Past chat answers, manuals, emails, and reviewer input can form the first skill set.
What happens when AI is wrong?
Reviewers can edit or reject the answer before it becomes official knowledge. The correction improves future skills.
Which team should start first?
Teams with repeated questions and clear answer criteria, such as HR, IT, admin, or sales support, are good candidates.
Next Step
Pilot internal Q&A in a small scope
Share the target team, existing FAQs, and available documents. We can design a 2-week pilot scope.